How We Hire  

Interviewing Success at SoFi

At SoFi, we are committed to delivering a transparent and supportive candidate experience. From clear interview timelines to resources about life at SoFi. We know the recruiting process can be stressful, so we want to take the guesswork out of interviewing to set our candidates up for success.

We strive to make sure every candidate has the chance to gain feedback, identify opportunities for career development, and utilize their interviewing experience as a step towards accomplishing their career ambitions. In line with our core values, we aim to make everyone in our community feel welcomed, included, and able to contribute - and this extends to all our candidates. Although the steps of the interview process vary by role and by team, below you’ll find a pretty good overview of what you can expect.

            Our Process           

Although the steps of the interview process vary by role and by team, below you’ll find a pretty good overview of what you can expect.

What it's like to interview at SoFi.

Identify Opportunities

Apply Online

Talk with a Recruiter

Skills Assessments

Interviews

Decision and Offer

1. Identify Opportunities

Our interview process starts with you and your interests! Explore our Careers site to identify a job that is a good match with your experience, skills and talents.

Browse all open jobs at SoFi here

2. Apply Online

Once you identify a role that you believe to be a good fit, apply! You’ll get a confirmation email to let you know your application was received. If you’d like the ability to track your application, sign up for a MyGreenhouse account and you’ll be able to track your applications in their portal!

While we do our best to respond to all applicants, due to the high volume of applications we receive, we’re not always able to respond individually to every applicant. As part of our effort to keep candidates informed, if you've applied and haven't heard an update on your application within 4 weeks, we’ve likely moved forward with other candidates.

Skills Assessments

3. Talk with a Recruiter

If your experience aligns with the needs of the role, one of our Recruiters will reach out to schedule a phone interview.

At SoFi, all interviews are recorded using brighthire.ai, an AI interview recording tool that will summarize interview conversations. To learn more about brighhire.ai, see our frequently asked questions. If you wish to opt out of your interview being recorded, click here.

*Talent Llama Interviews May Apply: Talent Llama is our AI Interviewer that we use for high-volume roles to ensure this job will meet your expectations and allow you to demonstrate qualifications that aren’t always easy to highlight on a resume. If you have applied for a member-facing role, this also may include a one-minute typing test to gauge Words Per Minute, as this is a success indicator for these teams!

Talk with a Recruiter

4. Coding and Skills Assessments

Depending on the role, you may be asked to complete a skills assessment, which could be a writing assignment, a web-based skills test, or a programming challenge. This may be before or after you speak with a member of the recruiting team.

Interviews

5. Interviews

If your skill set and experience closely align with what we are looking for in the role, your recruiter will set up an interview(s) with the hiring manager and your potential team!

We generally conduct either technical screens, portfolio reviews, or behavioral interviews based on competencies for each role and in accordance with our company values to hire the most qualified candidates and to provide an objective and inclusive hiring process. Each of our values is translated into a number of competencies that are then addressed through behavioral interview questions.

Decision and Offer

6. Decision and Offer

If your skill set and experience are the right match for the role we’ll make an offer. We know accepting an offer can be a life changing decision and there are many elements to consider, so your recruiter will be available to talk through the opportunity further and answer any questions you have.


 What Do Behavioral Interview Questions Look Like? 

Example Questions

Give an example of when…

Describe a time when…

How do you handle…

Have you ever had to…

How do you prioritize…

How would you go about…

What have you done when...

Behavioral interviews are considered to be the best indicator of a candidate’s future performance because it focuses on past behaviors, and helps our recruiters and hiring managers identify how you work, learn, collaborate and problem-solve. 

We also find behavioral interviews create a more equitable interview process because all candidates for a given role are measured against the same competencies.