Frequently Asked Questions 

There’s a lot to consider when applying for a job, so we’ve consolidated the most frequently asked questions to take the guesswork out of interviewing with us.

FAQs About Interviewing Logistics →

 

If I applied before and didn't get selected, can I re-apply?

Yes! We regularly update our Career site and encourage you to look for other roles that may fit your skills, interest, and experience. 

Are you conducting interviews in the offices right now?

Due to the ongoing COVID-19 pandemic, all interviews are being conducted remotely via Zoom, but this is subject to change. We are evaluating how to best implement a hybrid interview process that embraces both remote and in-person interviews, but for the time being will remain remote so we can ensure the safety and health of all candidates and employees.

What should I wear to my interview?

Due to the ongoing COVID-19 pandemic, all of our interviews are being conducted over Zoom. That said, we suggest business casual attire as a good rule of thumb. 

What if I need to reschedule an interview?

Please reach out to the Recruiting Coordinator you worked with to reschedule the interview. Whenever possible, please try to give our team as much notice as possible if you need to reschedule. 

How long will it take to receive feedback from my interview?

Our goal is to collect and deliver feedback from the team within 48 hours of your last interview. Business circumstances can shorten or lengthen this process. If you haven’t heard from your recruiter within a week of the interview, feel free to reach out to them.

FAQs About Candidate Evaluation →

What is the process for how candidates are evaluated?

We hire based on objective competencies to make sure we hire the most qualified person for the job without bias. 


Tips to Acing your SoFi Interviews  

Do you have inclusive hiring practices?

To ensure we provide an objective and inclusive hiring process for all candidates, we use competency-based hiring and require all hiring teams to attend Unconscious Bias training to make sure we hire the most qualified person for the job without bias.

To learn more about diversity at SoFi, listen to our monthly podcast, Embracing Diversity Podcast (accessible via Spotify), which was created to inform our broader SoFi community on important topics that aim to embrace inclusivity, belonging, & community.

What if I need accommodations for an interview or skills assessment?

No problem! SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Does SoFi have resources to help candidates prepare to apply for jobs?

Yes! We offer FREE Career Coaching for all SoFi Members - all you need is the SoFi app and you can work one-on-one with an experienced career to identify what career success and financial means to you!

Explore Our FREE Career Coaching Program →

FAQs About
SoFi Culture →

What does “SoFi” stand for?

Pronounced as /sOH-fIE/, SoFi is short for Social Finance. We believe in the power of socializing finance, empowering everyone to talk about money, so we can all learn from each other and celebrate the journey to becoming financially independent together. Hence our name, SoFi!

What is SoFi’s mission?

SoFi’s mission is to help people achieve financial independence to realize their ambitions. And financial independence doesn’t just mean being rich—it means getting to a point where your money works for the life you want to live. Everything we do is geared toward helping our members get their money right. We’re constantly innovating and building ways to give our members what they need to make that happen.

What is it like to work at SoFi?

At SoFi we’re committed to creating a durable culture of diversity where people love where they work in accordance with our core values. We believe our people are our greatest differentiator, and we have a variety of programs and initiatives that bring our culture to life. These are some of our favorites:
  • Value of the Month: every month, we develop employee programming around one of our 11 SoFi values. The goal of each month is to inspire, inform, and empower our employees to live our values!
  • Meet Our SoFi-ety blog - the best way to get to know what we’re all about? Through the eyes of our employees themselves! This career spotlight series shows how our employees are learning, growing, and making their mark on SoFi and the entire Fintech industry. 
  • Follow us on social!
    InstagramTwitterFacebook | YoutubeLinkedIn
  • SoFi Circles  - SoFi Circles are groups that identify through a common culture or experience that builds community. They aim to create high-trust relationships that help our organization thrive. The groups foster a sense of belonging and inspire conversation, bring new ways to look at issues, and drive innovation.

What makes SoFi different from other Fintech companies?

A few things! 
  1. We’re deeply committed to our mission - to help people reach financial independence to realize their ambitions. Financial insecurity is the #1 source of anxiety and stress in the United States, so helping people get their money right is our north star.
  2. We have an incredibly comprehensive product suite that is mobile-first where our members can borrow, save, spend, earn, invest & protect their money all in one app!  Learn more about how SoFi products work here.
 

What is different now that SoFi acquired Galileo Financial Technologies (referred to internally as Galileo”)?

In April of 2020, SoFi acquired Galileo, a powerful financial services API and payments platform. With the addition of Galileo, SoFi strengthens its capabilities, rounding out its best-in-class technology ecosystem, and Galileo and SoFi will work together to accelerate the pace of technology innovation to offer Galileo’s partners, and subsequently consumers everywhere, even more value.

While internally the two companies use the same benefits and tools, Galileo is B2B and powers world-leading fintechs, financial services and investment firms by removing the complexity of payments to make it fast and easy for businesses of every type and size to innovate and deliver amazing user experiences to their customers.

How many employees work at Galileo? Can Galileo employees also work at SoFi locations?

We are approaching 400 Galileo employees, with the majority working from our main Galileo office in Salt Lake City.

What is SoFi’s COVID-19 policy?

The health and safety of our employees and their families is our top priority. Due to the ongoing nature of the COVID-19 pandemic and local legal requirements, effective on August 17, 2022, employees must be fully vaccinated and boosted (when eligible) to work from, travel to, or attend work-related meetings in our NYC office.

Have a question? Send it to us!